Privacy Policy
Effective Date: September 11, 2026
Last Updated: September 11, 2026
El Joy LLC, operating as Relaunch My Career (“Relaunch My Career,” “we,” “us,” or “our”), respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you when you visit relaunchmycareer.com, complete a form or assessment, subscribe to communications, purchase a product or service, participate in a course or program, or otherwise interact with Relaunch My Career.
1. Information We May Collect
Depending on how you interact with Relaunch My Career, we may collect the following categories of information.
Contact Information
This may include:
- Name
- Email address
- Contact reason
- Information you include in a message or inquiry
- Other information you voluntarily provide
Assessment, Form, and Program Information
When you complete or submit an assessment, questionnaire, contact form, survey, application, course activity, coaching form, poll, or similar resource, we may receive the information you voluntarily provide.
The Skills Monetization Assessment may also be provided as a downloadable or fillable document. Information entered into a document that remains on your own device is not automatically transmitted to us unless you separately submit that information through an online form, email, or another system.
Purchase and Transaction Information
When you purchase a product, course, program, or service, we may receive information such as:
- Your name and email address
- Product or service purchased
- Transaction date
- Purchase status
- Amount paid
- Limited transaction or payment-reference information
Complete payment-card information is processed by third-party payment and checkout providers rather than directly stored by Relaunch My Career through this website.
Course and Customer Information
If you enroll in a course, program, coaching experience, or other offering, we may collect information reasonably necessary to provide the offering, including:
- Enrollment and access status
- Course or program participation information
- Customer-support communications
- Information you voluntarily provide during participation
Communications
We may retain communications you send to us, including inquiries, support requests, email replies, and other business correspondence.
Technical and Operational Information
Our website hosting, security, and technology providers may process limited technical information necessary to deliver, protect, and operate the website. This can include:
- IP address
- Browser or device information
- Request and connection information
- Page or route requested
- Security and bot-detection information
- Operational information required to deliver website functionality
2. Information Submitted Through Website Forms
The website currently includes forms that may transmit information to our website backend.
For example, a contact form may collect your name, email address, reason for contacting us, and message.
Certain polls or feedback forms may collect selections or responses without requesting your name or email address.
Information submitted through a form is used for the purpose identified with that form and for reasonable related business administration.
3. How We Use Information
We may use personal information to:
- Provide requested resources, products, courses, programs, and services
- Deliver assessments and related resources
- Process and confirm purchases
- Provide course or customer access
- Send transactional and program-related communications
- Respond to inquiries and support requests
- Manage email subscriptions, segments, and workflows
- Send educational or promotional communications where permitted
- Maintain customer and business records
- Improve our resources, programs, and customer experience
- Operate and secure the website and related systems
- Prevent misuse, fraud, or security threats
- Comply with tax, accounting, legal, and regulatory obligations
- Enforce agreements and protect our rights
4. Email Communications
Relaunch My Career uses email systems to provide requested resources, educational communications, purchase information, customer support, and, where permitted, marketing communications.
If you subscribe for a resource, assessment, Learning Updates, or another email offering, we may send communications reasonably related to that subscription or relationship.
You may unsubscribe from marketing emails at any time by using the unsubscribe mechanism included in the message.
Unsubscribing from marketing communications does not prevent us from sending transactional or service-related messages that are reasonably necessary to provide something you purchased or specifically requested.
5. Payments
Purchases may be processed through third-party checkout and payment providers.
Those providers process payment information according to their own privacy policies, terms, and security practices.
Relaunch My Career receives information reasonably necessary to confirm the transaction, provide access, maintain business records, process customer-service matters, and administer the customer relationship.
6. Service Providers
We use third-party service providers to operate parts of Relaunch My Career.
Depending on the service and stage of our technology systems, these providers may include companies supporting:
- Website development and hosting, including Lovable
- Website infrastructure and security services
- Email marketing and subscriber management, including Flodesk
- Checkout and digital-course delivery, including ThriveCart and Learn+
- Customer relationship management, course delivery, and business operations, including GrowthHub365 as systems are implemented or transitioned
- Business email and communications, including Google Workspace
- Payment processing
- Font and website-resource delivery, including Google-hosted fonts
These providers may process information as necessary to perform services for us or according to their own applicable terms and privacy policies.
Technology providers may change as our systems develop. This Privacy Policy will be updated when a material change affects our privacy practices.
7. Cookies and Similar Technologies
As of the Last Updated date, Relaunch My Career has disabled Lovable Visitor Analytics and does not knowingly use optional advertising pixels, retargeting pixels, or optional visitor-analytics tracking on the website.
The website may use limited cookies, browser storage, or similar technologies that support necessary or functional purposes, such as:
- Website and platform operation
- Security and bot detection
- Deployment and infrastructure functions
- Authentication if account-based functionality is used
- Navigation or session functionality
Cloudflare or other infrastructure providers may use short-lived security technologies as part of protecting and delivering the website.
Google-hosted fonts and similar website resources may also cause routine network information, such as an IP address and browser request information, to be transmitted to the provider when the resource is requested.
If we later introduce non-essential analytics, advertising technologies, or other tracking that materially changes these practices, we will update this Privacy Policy and implement additional privacy controls where required by applicable law.
8. When We May Share Information
We may disclose information to the following categories of recipients when reasonably necessary.
Service Providers
Companies that provide website, email, payment, checkout, course, customer-management, security, communications, accounting, or other operational services.
Legal and Compliance Purposes
We may disclose information when reasonably necessary to comply with applicable law, lawful legal process, regulatory requirements, enforce agreements, protect rights or safety, investigate fraud, or respond to lawful governmental requests.
Business Transactions
If El Joy LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.
We do not disclose personal information to unrelated third parties merely because they want to market their products directly to you.
9. Sale or Sharing of Personal Information
Relaunch My Career does not currently sell personal information for monetary consideration.
Based on our current website configuration, we also do not knowingly share personal information for cross-context behavioral advertising.
If our practices materially change, we will update this Privacy Policy and provide legally required notices, consent mechanisms, or opt-out methods.
10. Data Retention
We retain information for as long as reasonably necessary for the purposes for which it was collected and legitimate related business purposes, including:
- Providing products and services
- Maintaining customer and transaction records
- Administering business relationships
- Responding to requests
- Meeting tax, accounting, legal, or regulatory obligations
- Resolving disputes
- Protecting legal rights
Retention periods may differ depending on the type of information and the purpose for which it is maintained.
11. Information Security
We use reasonable administrative, organizational, and technical measures appropriate to the nature of the information we maintain.
No website, transmission method, or electronic-storage system can guarantee complete security.
Please do not send Social Security numbers, passwords, medical records, financial-account credentials, or other unnecessary highly sensitive information through ordinary website forms or email.
12. Your Choices and Privacy Rights
Depending on where you live and which laws apply, you may have rights concerning personal information about you, such as the right to:
- Request access to certain information
- Request correction of inaccurate information
- Request deletion of certain information
- Obtain information about certain uses or disclosures
- Withdraw consent where applicable
- Opt out of marketing communications
- Exercise other rights provided by applicable privacy law
To submit a privacy request, email:
We may need to take reasonable steps to verify your identity before completing certain requests.
We will not unlawfully discriminate against a person for exercising an applicable privacy right.
13. California and Other U.S. State Privacy Rights
Some U.S. states provide qualifying residents with additional privacy rights.
Whether a particular privacy law applies to El Joy LLC or to a particular request depends on the requirements, exemptions, and coverage thresholds of that law.
Where applicable, qualifying individuals may have rights to request access, correction, deletion, information about certain disclosures, or an opt-out of certain uses of personal information.
Relaunch My Career does not currently sell personal information for money or knowingly use personal information for cross-context behavioral advertising.
Privacy requests may be submitted to:
14. Artificial Intelligence and Third-Party AI Services
Some current or future Relaunch My Career educational resources may reference or use third-party artificial intelligence tools or GPT-based services.
If you choose to enter information into a third-party AI platform, that platform may process the information under its own terms and privacy policies.
Do not enter confidential, highly sensitive, regulated, or proprietary information into a third-party AI service unless you understand and accept that provider’s data practices and have authority to provide the information.
15. Children's Privacy
Relaunch My Career is intended for adults and is not directed to children.
We do not knowingly collect personal information online from children under 13. If we learn that such information has been collected inappropriately, we will take reasonable steps to address or delete it as required by applicable law.
Paid products and programs are intended for individuals who are at least 18 years old or otherwise legally able to enter into the applicable agreement.
16. Third-Party Websites and Services
Our website may link to third-party websites, checkout providers, course platforms, AI platforms, social networks, booksellers, or other services.
Their privacy practices are governed by their own policies.
Relaunch My Career is not responsible for the privacy practices, security, availability, or content of third-party services that we do not control.
17. International Visitors
Relaunch My Career is operated from the United States.
If you access our website or services from another country, information may be processed in the United States or other locations where our service providers operate, subject to applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, providers, legal obligations, or privacy practices change.
The current policy will display its Last Updated date.
When required by law, material changes may also be communicated through the website, email, or another appropriate method.
19. Contact Us
Questions about this Privacy Policy or requests concerning personal information may be sent to:
El Joy LLC
Operating as Relaunch My Career
Website:
https://relaunchmycareer.com